FAQ / Ticket Holder Agreement

FAQ

Is this EastonPubCrawl, BethlehemPubCrawl or LehighValleyPubCrawls?

It is all the same. We have been transitioning from the name of EastonPubCrawl and BethlehemPubCrawl to LehighValleyPubCrawls as we have been expanding into new areas. If you are interested in having us host a pub crawl in your town or city feel free to contact us at info@LehighValleyPubCrawls.com
We are NOT affiliated with PubCrawls.com or any other third party sites such as Eventbrite, Groupon, Etc. Tickets purchased outside of our website are not valid tickets. If you are reading this you are in the right place.

Who are we?:

Lehigh Valley Pub Crawls is an advertising company that works with local restaurants/bars to bring the community of people, businesses and entertainment together for fun-filled events. Our mission it to have local resturants/bars and entertainers work together to showcase their offerings and the local area to the participants. We also work with local non-profits to raise funds during our events.

What are the benefits of participating?

Ticket purchase is redeemable for a pub crawl bracelet at registration. Bracelet is valid for pub crawl shirt (if ticket is purchased by shirt deadline), drink specials at all participating bars, food specials at participating bars, game card/mad to enter to win hundreds of dollars in gift cards to local restaurants, free food and entertainment at after-party, surprises along the crawl & much, much, more.
Portion of the proceeds of the event are donated to local charities.
- If you are interested in having Lehigh Valley Pub Crawls raise money for your organization please contact us at info@LehighValleyPubCrawls.com for details.

Must I print my tickets?

You can show them on your phone or print them. We just ask that you have them pulled up on your phone before registration so that we can register everyone quickly.

I lost my tickets. How do I reprint them:

Open your ticket purchase confirmation email from Easton Pub Crawl Sales and select “Print E-tickets”
Visit LehighValleyPubCrawls.com and Sign In using your email and password set up during the purchase process. Select “user menu,” “Tickets,” “Print E-tickets”

Must everyone in my party be present at registration?

As long as you have everyone’s pre-purchased tickets in your party you may pick up their bracelet and shirt (if purchased by shirt deadline). If purchasing tickets at the door everyone in your party must be present.

How old must I be to attend the pub crawl?

Strictly 21 and up.

Where do I go?

Once you register at the registration bar you are free to visit any of the bars on the crawl in any order you would like. The after-party will be held at the registration bar! Be sure to arrive at the after-party early as space is limited.

What are the game cards?

All participants will receive a Game Card to have filled out during the crawl. You will get a stamp at every bar you visit during the crawl. You are not required to get stamps from the bar hosting registration or the after-party. You are eligible to win gift certificates if all your stamps are collected. Game cards must be handed in at the after-party.

Do I have to visit all the bars?

No, you are welcome to visit whichever bars you want however you will not be eligible in the drawing unless you receive stamps from all the bars.

Do I have to make a purchase at a bar to receive a stamp?

Nope. We have plenty of people that particpate that just enjoy meeting new people, visiting new places and checking out the entertainment. We do not promote the consumption of alcohol, we promote visiting local establishments, meeting new people and having a fun time.

What if the weather is really really bad?

We try to make sure the event goes on as scheduled, so minor weather conditions typically will not postpone the event...if the majority of the bars are able to open the pub crawl will go on as planned. No Refunds even if the event is moved to another date due to the weather conditions. All Sales final.

Easton's St. Patrick's Pub Crawl:

If the event is postponed due to hazardous road conditions caused by ice and/or snow the event will be moved to the following Saturday, March 14th, 2026. The decision to postpone the event will made at the discretion of the participating bars as they take the safety of their guests and employees into consideration with driving/walking conditions. Please take into consideration that we have crawlers that travel 3+ hours to attend our events. No refunds, all sales final.

Bethlehem's St. Patrick's Pub Crawl:

If the event is postponed due to hazardous road conditions caused by ice and/or snow the event will be moved to the following Saturday, March 21st, 2026. The decision to postpone the event will made at the discretion of the participating bars as they take the safety of their guests and employees into consideration with driving/walking conditions. Please take into consideration that we have crawlers that travel 3+ hours to attend our events. No refunds, all sales final.

Are my tickets refundable?

All ticket sales are final. Tickets may be transferred to another individual however.

Can I pick my shirt up at a later date?

Shirts will not be held for pick-up for another day. Shirts must be claimed at registration the day of the event.
Someone can pick up your shirt on your behalf if they have your ticket at registration.

Most importantly, we ask everyone to be safe, responsible and have fun on the crawl! Be sure to respect the Downtown area and the participating bars AND remember to be courteous to all your bartenders. Thank you in advance for being a part of our crawl. Be safe and have fun.

Participating Bars and Bar Specials subject to change without notice.

Must be 21 years or older to participate.

As per City Ordinance and PLCB law: Open containers of alcoholic beverages cannot be transported from one bar to another or leave an establishment's property.

Need to contact us?:

Email us at info@LehighValleyPubCrawls.com

Ticket Holder Agreement:

Frequently Asked Questions

• How do I know if my order went through?

After placing a successful order, you should receive a confirmation number and/or confirmation email. You can also log in to your account and check "User Menu > Order > Order History".

• How can I print my tickets?

When you complete the purchase, assuming that you have selected e-tickets as delivery method:

You'll see the tickets on the confirmation page and can print them right away
In your confirmation email, there is a link to the "Print Tickets"
You can log in to your account and print tickets from "User Menu > Tickets > Print Tickets".

• I checked out as a guest and didn't create an account. Can I still login to manage, print or refund my tickets?

Yes, click on the sign in button, enter the email you used for the purchase and you can claim your account by confirming your email address.

• My credit card show a charge but I never received my tickets?

Credit card dashboards often show Authorizations as charges and that confuses buyers. Authorization is not a charge and will go away automatically in a few days. A failed authorization means that the transaction was failed for some reason. If you tried purchasing, but never received a confirmation number or confirmation email but you see a charge, that is most likely a failed authorization and not a charge.

Before trying to purchase again, check "User menu > Tickets > My Tickets" to make sure your purchase did not go through. If your order has not gone through, you should try purchasing again. Your purchase is only successful when you see the confirmation page.

• Why does my credit card show more than one charge for a single purchase? Am I double-charged?

1- Check "User menu > Tickets > My Tickets" to make sure your purchase went through only once. If you've made more than one purchase, you may want to return the duplicates.

2- If you've submitted your transaction with a wrong billing address, the AVS (address verification system, used by credit card processors to prevent fraud) will reject your payment but put a temporary hold on the amount, also known as "authorization". The authorization is not a charge and will drop off your statement in a few days. Check your statement again in a few days to confirm that the amount is gone.

• Do I need to print my e-tickets, or can I just show on my phone?

Most events accept mobile tickets, but some don't. Unless clearly instructed otherwise in the event information or the delivery method choices, you should try to print your tickets.

• Can I change my ticket delivery method?

• Can I change my seat or performance if I got the wrong tickets?

If the exchange policy of the event allows exchanges or upgrades, you can use "User Menu > Tickets > Exchange Tickets" to exchange, upgrade or change the date of your tickets.

If the return policy of the event allows returns, you can use "User Menu > Tickets > Return Tickets" to return your tickets for store credit and purchase a new set of tickets. Your store credit will be applied on the checkout page.your purchase went through only once. If you've made more than one purchase, you may want to return the duplicates.

Otherwise, you can contact us. We may be able to exchange the tickets for you.

• What if I didn't receive a confirmation email or invoice?

First, check your spam folder. If the email isn't there, you've probably entered an invalid email address or are using a system that blocks our emails.

To view, print, or receive the confirmation and email as an invoice, use the "User menu > Orders > Order History" and click on the icon for the invoice.

• How do I sign in if I forgot my password?

If you've entered the correct email address, you can simply reset your password. Click on the Sign In button, click Forgot Password, and wait a few minutes. You'll receive the password recovery code in your email, and you can then change your password.

• I cannot sign in and I haven't gotten any emails (welcome email, order confirmation, password recovery) from you. What should I do?

You've probably signed up with a wrong email address or made a typo in your email address. Try to sign up again with the correct email address.

• I purchased Refund Protection. How can I file a claim?

Refund protection is offered through XCover, an independent, 3rd party company. All claims and refunds should be processed directly and solely through XCover. We are not in any way involved or responsible in the refund protection process.

Should you need to file a claim, create an account on https://www.xcover.com/en/login with the same email address that you used to purchase the tickets and file your claim online. If you have any questions or concerns, contact XCover.com directly as XCover, and not the website you purchased tickets from, is solely in charge of the claims and refund protection.

All the information that you need to file a claim with XCover is included in your sales confirmation email and you can access them again from the 'Order History' menu.

Contact: Lehigh Valley Pub Crawls

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